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Refund Policy

Protienpep have an easy refund policy which simplifies the difficult method of claiming a refund on the order if it's been misplaced or sent in broken condition. If you're not happy with what you have order from our website, we’ll take your order back and return your money within 7 days from the day when you notify us about your issue. Since, the only payment system available with us is cash on delivery; we would return the money on the same day when you return the product in mode of cash or cheques.
All money you paid for the product will be refunded but please guarantee that the product is unused, boxes and different packaging on the product is undamaged. Products you wish to return should be in original packaging and sealed condition. Opened or used products won't be accepted on any conditions. If you face any medications issues like rashes, indigestion, headache, flavor like/dislike, flavors, you should consult the product company for such matters. It is advised to consult your physician before shopping for the supplements.

Following terms are not NOT eligible for refund of items:

Our refund policy can allow you to perceive the full method of claiming for remuneration.

1. If wrong product has been sent to you then Protein pep can re-ship the merchandise again in return of wrong product delivered to you.
2. Just in case of you get a product not in good condition due to our fault then we would return your money or reship your product.
3. We tend to continuously see that a parcel ought to be reached to client within the attainable shortest time span.
3. Damaged products due to misuse
4. Incidental harm due to mishandling of products
5. If products are tampered or if the serial / UPC numbers is removed

Protein Pep does not take any responsibility for any harm / defect that don't seem to be lined below the manufacturer's guarantee